LEGAL

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: February 25, 2026
Home Privacy Policy

At HomeTownLive, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hometownlive.tv or use our live streaming services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

Name, email, phone number, school name, and address provided when you fill out our onboarding form.

Usage Data

IP address, browser type, pages visited, and time spent — sent by your browser when you visit our site.

Uploaded Content

Logo files and other assets you submit through our onboarding form.

Communications

Any messages, inquiries, or feedback you send to us directly.

2. How We Use Your Information

We use the information we collect to:

  • Set up and manage your branded school streaming channel.
  • Provide customer support, training, and technical assistance.
  • Send you service updates, newsletters, and promotional content (with your consent).
  • Analyze usage patterns to improve our website and services.
  • Comply with legal obligations and enforce our Terms of Service.
  • Prevent fraudulent activity and ensure platform security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering services — bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information on the cookies we use and how to manage them, please see our Cookie Policy.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

6. Security of Your Information

SSL Encryption

Secure Servers

Access Controls

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

AccessRequest a copy of the personal data we hold about you.
CorrectionRequest that we correct inaccurate or incomplete data.
DeletionRequest deletion of your personal data, subject to legal requirements.
Opt-OutUnsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at sales@hometownlive.tv.

8. Third-Party Websites

Our website may contain links to third-party websites (e.g., YouTube, Facebook, Roku). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are designed for schools and educational organizations. We do not knowingly collect personal information from children under the age of 13 without appropriate parental or institutional consent in accordance with applicable laws, including COPPA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Also see our other legal pages: